TorridArt.com believes that good customer service is vital to good user experiences on the site. Our support staff is friendly, knowledgeable and responsive. Loyal customers return month after month, confident of a smooth, pleasant user experience, and quick resolutions to problems.
How do I cancel my membership?
Cancellation is very easy.
Go to CCBill.com
to cancel.
What happens if I cancel before the end of the month?
You may cancel your membership at any time. Your membership remains active
until the end of the initial membership period.
How do I join?
Go to the Join page.
Is joining secure?
Very secure. Joining is handled by CCBill.com, one of the oldest and most trusted
Internet credit card processors. See the next question.
What is CCBill?
TorridArt.com, and most adult websites, even the largest ones, do not process
credit cards or handle financial
transactions associated with joining the site. When you join TorridArt.com, your personal
information, including credit card number or other payment information,
is handled and processed by a third-party. We have
chosen CCBill.com as our payment processor. CCBill.com is one of the oldest, largest and most
trusted payment processors on the Internet, serving many thousands of websites and millions
of customers around the world.
If you have any questions about your membership, for example if you forgot your password, you will contact CCBill.com directly. They resolve problems rapidly 24/7/365.
I get an error when I try to join.
For your security, and the privacy of your financial transactions over the Internet,
our payment processor, CCBill.com, requires that your browser have 128-bit
encryption to join. Older browsers might have lower levels of encryption. Trying to
join with encryption levels below 128 bit will result in an error.
See the Tips and Rules for information on how to determine your browser's encryption level, and how to upgrade.
Will you sell my email address to spammers?
NO! We have experienced this ourselves after joining adult websites, and we hate it!
TorridArt.com is very serious about this issue.
We wish there was a website that listed the adult sites that sold email addresses
to spammers, so people would know not to join those sites.
TorridArt.com will not give, sell or barter your email address to anyone under any circumstances. We consider your membership fee as a donation to help keep the site running. By joining TorridArt.com we feel we owe you a debt of gratitude. Keeping your information private and secure is the least we can do.
Please review our Privacy Policy.What personal information about me does TorridArt.com keep?
TorridArt.com does not keep any personal information about members.
Joining TorridArt.com is done through CCBill.com. CCBill.com handles all the
financial transactions between TorridArt.com and members.
What are the terms of membership?
See the Torrid Art Terms of Membership.
How do I log in?
When you joined you made up a username and a password. You need those to log in.
On any page, click "Log In" on the navigation bar at the top of the page. Enter your username and password.
How do I log out?
To log out, simply close all browser windows that are open. There is no "Log out"
button. Be sure to close ALL browser windows to ensure a complete log out.
When you are logged in, you will remain logged in as long as any browser windows are open. For example, you can visit other websites, return to TorridArt.com and you are still logged in. Visiting other sites while logged in to TorridArt.com poses no security risk.
My username and password don't work.
If your browser is entering your username and password automatically, try
disabling this feature and entering them manually. For instructions on how
to turn off automatic password/logins, see Tips and Rules.
The system is case sensitive. If you are entering the username and password manually and they still don't work, make sure you are entering them with the same case (upper/lower case) that you used when you joined. This is a common problem with entering the password, because the characters and their case cannot be seen as you enter them.
Check your receipt and make sure you are entering your username and password correctly before reporting a non-working password.
Usernames and passwords are maintained by CCBill.com. If you are entering the username and password manually and correctly and they still don't work, contact CCBill.com.
I forgot my password.
To retreive a forgotten password, contact customer service at
CCBill.com.
How do I check the status of my subscription?
To check the status of your membership subscription, contact customer service at
CCBill.com.
Why are some of the galleries missing the 4,000 pixel images?
The galleries that have a maximum images size of 3000 pixel were made with
cameras that did not produce large enough images for XXL size. The first few
galleries made for TorridArt.com do not have 4000 pixel images. All galleries
added now, and from now on, have 4000 pixel size.
Why do the models have different numbers of galleries?
There are as many reasons as models. Primarily, the models have different
numbers of galleries because there are different numbers of photo sessions
with different models.
Why are there two parts to many of the galleries?
An inherit feature of an "erotic" versus a "nude" website is the size of the
galleries. On TorridArt.com the models appear clothed, semi-clothed and nude,
so Ryder tends to shoot larger galleries than the "nude" sites. Because of
the size of the galleries, they are usually divided into parts. Dividing a
gallery into parts also helps with the size of the ZIP files.
How do I view the pictures once they are extracted from the ZIP file?
If you double click on a picture file (they end with .jpg) it will open for
viewing. Or you can use a picture viewer.
Why are the pictures so big?
The pictures come in several different sizes. Download the size you want.
Why do all the pictures look the same size?
Your browser is probably setup to make the pictures fit on your screen
(Automatic Image Resizing). The next question tells you how to turn off
Automatic Resizing.
How do I turn off Automatic Image Resizing?
See Automatic Image Resizing in Tips and Rules.
What are the number of pixels? Why aren't the picture sizes in inches
or centimeters?
In an electronic image file, the pictures are composed of pixels, or dots.
The "number" that we, and almost all photography websites, use to represent the size of the picture,
for example 1200 pixels, is actually the number of pixels in the long
side of the picture. The pictures have dimensions in pixels.
For example 1200 x 800 pixels. The sizes
cannot be stated as inches or centimeters because the actual size of the picture, in
inches or cm, can be different on different monitors, for the same image.
For example, some monitors display 72 pixels per inch (ppi), some display 96 ppi, and others are different still. Additionally, if you print the images on paper, your printer might print at 150, 200, 300, or some other value of dots per inch (one pixel prints as one dot).
You can think of the picture sizes like this:
Small.........600 pixels
Medium.....1200 pixels
Large.......2000 pixels
XLarge......3000 pixels
XXLarge.....4000 pixels
How do I get the pictures from the ZIP file?
Galleries are downloaded as a single ZIP file. Just refer to your computer's
HELP system to find out how to extract the picture files.
Does TorridArt.com have videos?
No, not at this time. We might add videos in the future.
Can I ask to see more of a certain model?
YES! We love to get feedback from members. It helps us provide the content that
you want, and that helps everybody. Please go to Feedback
and send us your comments. Also, on the left of every model page is a box labeled
"Rate this Model." Be sure to give your favorite models a high rating. We use this
information to guide our selections of models.
Is there any advertising on TorridArt.com?
There is no advertising on TorridArt.com. However, there are what might
be considered "internal ads" that give information about TorridArt.com. But
even those are kept to a minimum, and we do not use self-absorbed, outrageous
terms like "biggest," "best," "only place on the web with...," etc.
The reason we have those "internal ads" is because when people use a search engine, like Google, they might enter TorridArt.com on any page. We feel that certain pages need some information about the rest of the site, so visitors wont be confused or shocked by what they see if they click to another page. After all, TorridArt.com has nudity, and some people are offended by that. So, for example, if they enter the site at one of the articles or blogs, they might be totally unaware that they are on an adult website. So we place an "ad" telling them about the photos.
I found a problem on one of the pages. How do I tell you?
We love it when people tell us about problems. Go to
Feedback and fill out the form.
I have a suggestion about one of the pages/sections. Can I tell you about it?
YES! We love feedback from members! Go to Feedback
and fill out the form.
I want to tell you what I think of TorridArt.com. How do I do that?
We love feedback from members! Go to Feedback
and fill out the form.
I would like to meet one of the models. Can you help me?
Well, we can hardly blame you! But it's against our policy. It would jeopardize
our relationships with our
models if we went against this policy even one time. Sorry we
can't help. Good luck.
How can I, or a friend, model for TorridArt.com?
We love it when women contact us with a desire to model for TorridArt.com.
You can apply by going to the Casting page.